Nomba Now Lets You Update Your Phone Number and Email In-App. Here Is Why That Matters for Your Business.
Nomba just made it possible to update your phone number or email address directly from the app, without contacting support. It takes less than a minute. But the more important question is: when last did you actually check what details are on your account?
Gloria Nnebedum
Outdated Contact Details Are a Business Risk. Here Is How to Fix Yours in Seconds
Most business owners spend a lot of time thinking about their products, their customers, and their cash flow. Very few think about the phone number sitting on their business account. Until the day it becomes a problem.
The Detail Nobody Updates Until It Is Too Late
Think about how many times your contact details have changed in the last two or three years. A new SIM card. A business email that replaced the personal one you used when you first signed up. A number you no longer have access to because the line expired or you switched networks.
Now think about what that old number or email address is connected to. Your transaction alerts. Your account verification codes. The channel your bank or financial platform uses to reach you when something important happens on your account, when a large transfer comes in, when a suspicious login is flagged, when you need to reset access in a hurry.
If that contact detail is outdated, none of those messages are reaching you. And for a business owner, that is not just an inconvenience. It is a gap in your financial visibility and your account security at the same time.
What Can Actually Go Wrong
- You miss a transaction alert on a payment that did not settle correctly and by the time you notice it is too late to dispute cleanly.
- You try to recover access to your account and the verification code goes to a number you have not used in two years.
- Your finance team flags an unusual transaction and the platform tries to reach you on an email address that now belongs to a former employee.
None of these scenarios are dramatic. All of them are avoidable. And all of them start with one thing: a contact detail that was never updated after something in your business changed.
Your Account Should Reflect Where Your Business Is Right Now
A business that has grown deserves an account that reflects that growth. That means the right business name, the right settlement details, and yes, the right phone number and email address on file.
Keeping your contact details current is not admin for the sake of admin. It is how you stay in control of your money and your account when anything unexpected happens.
You Can Now Update Your Details Directly on Nomba
This is exactly why we built this. You can now update your phone number or email address directly from the Nomba app without contacting support, without waiting, and without the back-and-forth that updating something this simple should never require.
- Step 1: Tap More – At the bottom of your Nomba app, tap More.
- Step 2: Go to My Account – Select My Account and choose the account you want to update.
- Step 3: Select Detail – Tap your phone number or email address.
- Step 4: Verify Identity – Complete a quick live selfie for security.
- Step 5: Done – Your details update immediately.
The whole process takes less than a minute.
Do It Now, Before You Need To
The best time to update your contact details is not when something has already gone wrong. It is right now, while everything is fine and you have the time to do it without pressure.
Open your Nomba app and check what phone number and email address are currently on file. If either of them is outdated, you are a few steps away from fixing it.
Your business is too important to be unreachable.
