How Do I Return or Replace a Faulty Terminal?

If your POS terminal is faulty or damaged, you can request a replacement or repair easily:

1. Go to the Support section in your Nomba app.
2. Select “Log Terminal issue.”
3. Select the issue type and provide brief details of the issue.

Alternatively, you can contact Nomba Support directly for assistance. Once your request is received, the Nomba team will review it and guide you through the inspection, replacement, or repair process.