Skip to content
    All stories
    Business Tips

    The African BNPL Market Is Growing 300%+ Annually. Should Your Business Offer It?

    Nigeria’s BNPL market grew 25.9% annually between 2022 and 2025. In the DRC, mobile wallets now outnumber bank accounts. Buy-Now-Pay-Later isn’t a trend, it’s becoming payment infrastructure. But while BNPL can double revenue for high-ticket merchants, it can also crush thin margins. Here’s how to know if it makes sense for your business, and how to avoid the hidden risks.

    Gloria Nnebedum
    19 February 202610 min read

    Three customers walk into Chidi's electronics store in Computer Village, Lagos.

    Customer #1 points at a ₦180,000 laptop. Checks his account balance. Walks out.

    Customer #2 opens a BNPL app. Pays ₦45,000 today, spreads the rest over 3 months. Walks out with the laptop under his arm.

    Customer #3 asks Chidi if he accepts BNPL. He doesn't. She buys from the store next door that does.

    Two sales lost in five minutes. One to insufficient funds. One to a competitor with payment flexibility. This plays out thousands of times daily across African retail.

    BNPL is growing fast. But whether it makes financial sense for your business, your margins, and your customers is a different question. The answer isn't always yes.


    01 — What Is Buy-Now-Pay-Later?

    BNPL lets customers purchase immediately and pay in installments, typically over 3 to 6 months, with little or no interest. Instead of paying ₦180,000 upfront, a customer pays ₦45,000 today and spreads the rest across monthly payments.

    Unlike credit cards or bank loans, BNPL requires no credit history or lengthy approval process, offers instant approval (usually within minutes), integrates directly into checkout, and often charges zero interest if payments are made on time.

    For merchants, the BNPL provider handles credit risk and collections, paying you upfront while collecting from customers over time. That risk transfer comes at a cost: typically a 3-6% commission on each transaction.

    BNPL is already reshaping how Africans shop. The Nigerian market grew 25.9% annually between 2022 and 2025, projected to continue at 16%+ through 2031. In the DRC, 98% of transactions are still cash-based and over 80% of Congolese have never held a bank account, yet BNPL is the next step beyond mobile money. Vodacom, Orange, and Airtel already operate 24M+ active wallets in the DRC, giving customers the infrastructure to buy now and pay later without a formal bank account.


    02 — Who's Actually Using BNPL?

    Age: The 18-40 Window

    BNPL adoption is highest among younger adults: 41% of 18-24 year olds and 39% of 25-34 year olds use these services. In Nigeria, credit card penetration sits below 12%, so Millennials and Gen Z turn to BNPL for electronics, fashion, and education they cannot pay for in one shot.

    In the DRC, the country had 28.31 million internet users in 2024, up from 1.4 million mobile subscribers a decade earlier. If your customers are under 40, they are already using BNPL somewhere. The question is whether it is with you or a competitor.

    Income: A Liquidity Tool, Not a Poverty Product

    BNPL adoption peaks among mid-to-high income earners, not low-income segments. A professional earning ₦500,000 monthly can afford a ₦200,000 laptop. But with school fees due, rent coming up, and car repairs pending, they will choose the option that spreads payments across three months.

    BNPL is not a poverty product. It is a liquidity product, and some of your best customers are already using it.

    What They're Buying: Beyond Electronics

    Early BNPL meant phones and laptops. That has expanded into education, healthcare, transportation, and B2B inventory financing. If your average transaction exceeds ₦50,000 and customers want the product but struggle with the full amount upfront, BNPL is worth considering.


    03 — The Business Case: Real Numbers

    Conversion Lift (Illustrative Example)

    Here is what BNPL could look like for Chidi's electronics store. Of 100 weekly visitors with a ₦180,000 average cart, only 25 can pay upfront, bringing in ₦4.5M. With BNPL available, a portion of the 75 who walked away can now convert. If 30 of them do, that adds ₦5.4M, pushing total weekly revenue to ₦9.9M — a 120% increase.

    Note: Converting 40% of previously lost customers is an optimistic figure. In practice, BNPL conversion of walk-aways typically runs 15-35%. Your results depend on the product category, the BNPL provider's checkout experience, and how prominently the payment option is shown in-store.

    Average Order Value Lift

    BNPL shifts how customers think about price. A customer budgeting ₦150,000 for a laptop may buy the ₦240,000 model when they are thinking about ₦60,000 today rather than the full amount. Revenue per transaction goes up while the customer's immediate outlay stays the same.

    Cart Abandonment

    Globally, cart abandonment averages 70.2%, with price shock as the leading cause. BNPL reframes the cost: ₦450,000 becomes "₦112,500 today." The effect is strongest for high-ticket items like electronics, furniture, and motorcycles.


    04 — Real Scenarios: Who Wins, Who Loses

    Ada's Fashion Retail, Lagos (WINS)

    Ada runs an online fashion store with an ₦85,000 average order and a 15% gross margin. Before BNPL, she was converting 12% of 300 weekly visitors — 36 sales, ₦3.06M per week. After offering BNPL, conversion climbed to 18%, 54 weekly sales and ₦4.59M in revenue. The monthly net gain, after the 5% commission, came to roughly ₦5.2M.

    It works because her customers are 18-35, the purchases are aspirational, and a 15% gross margin absorbs the 5% commission without squeezing the business.


    Emeka's Grocery Store, Port Harcourt (LOSES)

    Emeka's average basket is ₦12,000 with a 12% gross margin, meaning ₦1,440 per sale. A 5% BNPL commission costs ₦600, leaving him with ₦840 per sale — a margin of just 7%.

    The commission cuts margin by nearly half and the integration adds operational complexity for almost no gain. At ₦12,000, lump-sum payment is not a real barrier. Most customers can cover it and simply don't need installments.


    Thérèse's Motorcycle Dealership, Kinshasa (WINS)

    Thérèse sells motorcycles at around $350 USD each in Kinshasa's Lemba district. Before BNPL, only 8 of her 50 monthly interested customers could pay in full. With BNPL, an estimated 18 additional customers converted — paying ₦225K down and spreading the rest over 4 months. Monthly revenue jumped from ₦7.2M to ₦23.4M, a net gain of ₦14.9M after the 5.5% commission.

    Motorcycles are income-generating assets in Kinshasa. Delivery riders earn ₦30K-₦50K daily but cannot save ₦900K upfront. BNPL closes the gap between what they want and what they can pay right now.

    Note: This model assumes 43% of BNPL-eligible walk-aways convert (18 of 42). Validate against your own customer data before projecting revenue.


    05 — The Risks Worth Knowing

    Late Payments Are Common

    41% of BNPL users made late payments in 2025, up from 34% in 2023. Formal default rates stay below 2%, but late payments and defaults are different things. Late payments create collections pressure, potential chargebacks, and friction with customers, even when the BNPL provider carries the formal credit risk.

    Payment Stacking: Debt That Doesn't Show Up Anywhere

    63% of BNPL borrowers carry multiple simultaneous loans. Your customer paying ₦45,000 monthly for your laptop may also be paying ₦30,000 for a phone through a different provider, ₦55,000 for furniture through another, and ₦25,000 for courses through a third. That is ₦155,000 in monthly BNPL obligations, none of it visible on credit bureaus, with each provider approving independently. The risk surfaces when the customer cannot pay any of them.

    Margin Compression

    On a ₦200,000 laptop with an 18% gross margin, your take is ₦36,000. A 5% BNPL commission costs ₦10,000, leaving a net margin of ₦26,000 — down from 18% to 13%. If your margin was only 8%, the commission leaves you with 3%. The compression applies to every BNPL transaction permanently. If the volume increase justifies it, the math works. If your margins are already thin, it probably does not.


    06 — The Infrastructure Problem

    Offering BNPL means managing multiple payment channels at once: BNPL, card processing, bank transfers, mobile money, settlement tracking, and reconciliation. Most merchants plug in BNPL separately from everything else, which means fragmented dashboards, manual reconciliation, and no clear picture of what came in and how.

    In the DRC, this gets more complicated. Transactions run in both Congolese Franc and USD. Vodacom, Orange, and Airtel each run their own mobile money systems with no shared view. Withdrawal fees can reach 10%. As Visa's General Manager Sophie Kafuti noted, "several payment systems and ecosystems are fragmented" in the DRC. Adding BNPL to that without unified infrastructure creates reconciliation problems that grow with every transaction.


    Nomba connects BNPL, cards, transfers, mobile money, and POS into one dashboard, with automatic settlement and real-time reconciliation across Nigeria and the DRC in NGN, USD, and Congolese Franc. Start with Nomba for Business


    07 — Regulation

    Nigeria's BNPL market currently operates under lighter rules than traditional credit. That is changing.

    The CBN introduced digital lender guidelines in March 2024, covering interest disclosure, debt collection practices, and borrower rights. Before signing with any BNPL provider, confirm they hold the appropriate CBN license. If a provider exits the market mid-cycle, your exposure depends on how the contract is structured, so read it carefully.

    Coming changes to watch in 2026-2028: credit bureau reporting will make stacked BNPL debt visible across providers; mandatory affordability assessments will check whether customers can actually repay; and stricter fee disclosure rules will require clearer communication of late payment costs.

    In the DRC, regulation is less developed. That gives early movers more flexibility, but it also means due diligence on partners falls entirely on you.


    08 — When BNPL Makes Sense (And When It Doesn't)

    Offer BNPL If:

    Average transaction is ₦50,000 or more. Below that, customers can save within a few weeks and the lump sum is not a real barrier.

    Your customers are 18-40 and comfortable with digital payments. Not offering BNPL in this segment hands business to whoever does.

    Purchases require real deliberation — furniture, electronics, education, healthcare, vehicles. These are decisions people sit on, and BNPL often removes the last reason not to commit.

    Gross margin is 15% or above. At that level, a 5% commission leaves a workable net margin and the volume increase justifies it.

    Competitors in your category already offer it. If someone can buy the same product with BNPL next door, you are at a disadvantage on every sale.

    Skip BNPL If:

    Average transaction is under ₦30,000. The commission, integration cost, and added complexity rarely pay off at low ticket values.

    You sell daily or impulse purchases — groceries, FMCG, quick service. Nobody needs a payment plan for a ₦5,000 item.

    You are operating on 5-8% margins. A 5% commission does not leave enough room.

    Your customers are mostly over 50. BNPL adoption drops sharply in this group, and the process often puts older customers off.

    The Five-Step Sanity Check

    1. Estimate the lift conservatively. Use a 15-20% conversion increase, not 40-50%. Start with the lower figure.

    2. Add up the real costs. Commission (3-6%) on all BNPL transactions, plus one-time integration (₦500K-₦2M), plus monthly overhead (₦50K-₦200K).

    3. Check the margin floor. Gross margin minus BNPL commission equals your net margin on those transactions. Below 8% is a warning sign. Below 5% does not work.

    4. Check customer fit. What share of your customers are 18-40? Is your average transaction above ₦50K? Do competitors offer BNPL? Two out of three is a strong signal to proceed.

    5. Vet the provider. Work only with licensed, CBN-compliant operators. Ask what happens to your customers' loan obligations if the provider shuts down. Talk to other merchants who use them.


    09 — The Bottom Line

    Five years ago, BNPL was rare in Nigerian and Congolese retail. For transactions above ₦50,000, it is now something a growing share of customers actively look for. The African BNPL market is projected to reach $10.63 billion by 2030 at a 14.8% CAGR, driven by real purchasing behavior.

    But BNPL without clear unit economics, a vetted provider, and payment infrastructure that gives you visibility across all your channels can erode the very margins it is supposed to grow. The merchants who do well with it treat it as one payment option among several, not a shortcut to higher revenue.

    Chidi integrated BNPL last month. Revenue is up meaningfully and margins are still healthy. Thérèse in Kinshasa did the same with substantial results. Their neighbors who did not? Still watching customers leave.

    The only real question is whether your numbers justify it.


    Key Takeaways

    Share this article

    More from Business Tips

    Business Tips

    Not Every Customer Who Owes You Money Is a Bad Customer: The B2B Late Payment Playbook

    Your CFO reports ₦890 million past 30 days. The instinct? Get aggressive on collections. But buried in that number are customers who've contributed ₦5.8 billion over multi-year relationships. They're not late because they're risky—they're late because your terms don't match their reality. Meanwhile, the actual risk—₦100 million in genuinely distressed accounts—gets treated identically. Enterprise receivables management isn't about collecting faster from everyone. It's about systematically segmenting by actual risk and deploying infrastructure that makes it frictionless for high-value customers to pay you. The difference? ₦200M+ annually.

    Gloria Nnebedum25 Feb 2026
    Business Tips

    The Breakthrough Year Is When Most Businesses Break

    The danger isn't the slow year. The danger is the breakthrough year—the one where orders finally flood in, sales finally land, the thing you've been building quietly for years suddenly catches fire. That's when the cracks appear. Not because the business is failing. Because it's succeeding faster than the systems holding it together were ever designed to handle.

    Gloria Nnebedum15 Mar 2026

    Your business account is 3 minutes away

    Open a Nomba Business Account and take your business further.

    No setup fees • Free account • 24/7 support